Who We Are
Solace Enterprises is a commercial heating, air conditioning and energy contractor serving Sacramento and surrounding counties. We are passionate about achieving employee and customer success through dependable HVAC and energy solutions. Shared success is created through dedicated commitment to our core values, principles that drive the way we communicate and act. Accordingly, our team members are:
- Committed. We are relentlessly committed to your success
- Fun. We love what we do and do what we love
- Collaborative. We work collaboratively for the greater good
- Knowledgeable. We bring smart time and energy solutions to every conversation
- Family First. We are focused on family and forging strong human connections
What We Do
As a full-service heating and air conditioning contractor that draws on over 30 years of commercial HVAC experience, we are the sole HVAC provider for most of our clientele. From new construction and tenant improvement projects to unit replacement and scheduled maintenance, we have a team of professionals to meet the needs of our customers. Our construction services include:
- Design build construction
- Plan specification projects
- Tenant improvement projects
- Ductwork fabrication and install
- Architectural sheet-metal fabrication and install
- Unit retrofit curb adaptors
- Flashing design, fabrication, and install
- Equipment start-up and commissioning
Creating and installing HVAC systems is just the beginning of our extensive service capabilities. Solace Enterprises also fosters long-term relationships with customers through continued service and maintenance of HVAC assets. Maintenance and services include:
- Planned preventative maintenance (quarterly/bi-annually/annually)
- Boiler repair and maintenance
- Automated controls repair/replacement/install
- Hot and chilled water loop repair
- 24-hour service
- Major component replacement
- System and equipment repair
- Water treatment
- Air balance
- Server room units repair and maintenance
- Equipment assessment and reporting
- Equipment assessment and reporting
Introducing our premier commercial plumbing services. We’re excited to announce the launch of our newest division specializing in top-tier commercial service plumbing solutions. Whether you’re a bustling office complex, a thriving restaurant, or a dynamic retail space, we understand the critical role plumbing plays in the seamless operation of your business.
- Commercial Restroom & kitchen plumbing repairs
- Drain cleaning & rooter
- Water heater repairs and replacement
- Slab leak repairs
- Clean-out installation and replacement
- Video sewer inspections
- Sewer line repairs
- Gas piping
A focus on Energy Solutions allows us to offer an energy audit for customers that focuses on improving facilities efficiency. Facilities assessment, installation and services include the following:
- Energy generation options through commercial solar array assessment and installation
- Financial analysis and anticipated return on investment for renewables such as solar energy generation
- Referrals to renewables financial partners for financing such as mPower, Ygrene and other specialists in tradition financing and PACE financing options
- Commercial lighting options and/or retrofits
- Commercial roofing referrals to maximize any federal, state and local financial incentives including tax credits, services provider and equipment rebates
We work together with our customers to come up with financially responsible, long-term solutions for their HVAC needs.
Who We Serve
Our ideal clients are property managers who manage 300,000 – 10,000,000 sq. ft. of retail, office, or industrial real estate. We partner with general contracting firms who target projects with HVAC scopes ranging from $10,000 to $1,000,000. Our ideal clients value trust, loyalty, partnership, responsiveness, reputation, and accountability. They operate within Sacramento, Placer, El Dorado, Yolo, Sutter, and Solano counties.
What Makes Us Different
Three ‘uniques’ favorably position us to best serve our clients:
Personable
Our likable and fun-to-work-with personnel build relationships through friendly, courteous, and caring interactions.
Responsive
We pride ourselves in being proactive, quick, knowledgeable, and efficient in meeting our customers’ needs and providing lasting solutions.
Accountable
We provide reliable service backed by ownership of our work and full transparency with our customers.
Our leadership team has over 30 years’ experience providing stellar service coupled with an extensive knowledge of the HVAC field. Through our dedication to continued education and forward thinking, Solace Enterprises stays current with new industry trends and technologies. This allows us to provide the best and most state-of-the-art solutions for our customers. Our full-service approach distinguishes us as a truly “one-stop-shop.” From new installation and unit retrofits to ductwork fabrication and planned preventative maintenance, we do it all. Our personable team members have a comprehensive understanding of the industry and equipment, and are passionate about providing responsive solutions with an emphasis on transparency and accountability.
Most Frequently Asked Questions
My tenant’s air conditioner isn’t turning on.
Our 24-hour service responds in a timely manner to arrive on-site, diagnose the unit or equipment, and then communicate with you directly regarding options to remedy the situation. Once approved, our technicians often solve the problem immediately while on-site. In the event that the issue requires not-readily-available components, our team presents you with a formal proposal to get the equipment back on-line ASAP.
Our technicians’ willingness to communicate with customers directly allows for ease and clarity of communication and a quicker repair. This minimizes tenant discomfort and potential loss of business.
I’m not sure how frequently I should have my HVAC equipment maintained.
A member of our team provides a free estimate for an on-going maintenance contract. While we typically recommend that all equipment be maintained quarterly, we will work with our customers to provide contract options that fit the usage and financial situation of both the site and customer. Additionally, we reach out according to the maintenance agreement to ensure the equipment is getting the required ongoing attention.
By looking at each situation separately, we provide maintenance options that best fit the needs of the particular equipment and customer.
We have a pending lease agreement with a new tenant that requires redesigning the space. How will this affect the HVAC systems?
Our team assesses the existing building system and any suite-specific equipment to ensure a design and plan is drafted to accommodate any modified floor plans. As design build contractors, we have the construction and service know-how to properly modify existing systems and install new ones if necessary.
By having our team take a look at any potential construction work and provide a free estimate before starting any projects, you save yourself and your tenants the hassle of improper design.
The equipment on my building is old and I have expensive repair costs. What should I do?
Service technicians assess and verify all pending repair proposals provided by a different contractor. We accompany any repair proposal with a replacement proposal if the equipment is nearing or has exceeded its industry standard life expectancy. Additionally, our recommendations are based on our findings and our customer’s plan with the building as an asset.
By providing our customers with both repair and replacement options, they are able to make informed decisions and compare the cost/benefit of each.
The space I manage has been redesigned so many times I’m not sure what unit serves which area of the building.
One of the services we provide is “zone mapping” or unit identification. If we are contracted for maintenance at a specific building, pairing units to specific suites and thermostats is done at no charge and equipment and thermostats are correctly labeled. In regards to specific “zone mapping,” we create or use existing floor plans and color coordinate the areas served by their corresponding units/equipment.
Having an accurate visual of HVAC layout of a space saves a property manager time and money by allowing vendors to quickly address the correct suite or piece of equipment based on a tenant’s complaint.
My tenant does not know how to adjust or unlock their thermostat.
Oftentimes a quick phone call with a tenant or property manager to walk them through the process can resolve this issue without any on-site time needed. We can also provide our customer with digital documentation or manuals for future issues.
Our customers can save on the cost of a service visit and resolve future issues without needing to call us.
I just acquired a new building and I need to know what equipment it has and the condition it is in.
We send one of our qualified technicians to assess the equipment piece by piece, and provide a detailed report rating the condition of all major components as well as any repair proposals. We also give our professional opinion about the remaining life of the equipment.
Before jumping into contracts or being blindsided by tenant complaints, our customers can be proactive and informed regarding upcoming expenses or potential issues.
Contact Us
916.463.0100
916.822.3252
